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Frequently Asked Questions


VIDEO PRODUCTION | EMAIL | PRINTERS | CLASSROOMS | LIBRARY & CONFERENCE ROOMS | SOFTWARE

VIDEO PRODUCTION

Q. My professor needs a camcorder to VCR tape converter. Students videotape their assessment interviews with a camcorder, but then she needs to convert it to VCR to play it on her home machine for supervision. Do we have a such a capability here or would someone know where I would look to find such a thing?

A. According to Mike, "All depends on the type of camcorder. If it's one of our miniDV camcorders, there are 3 decks in the second floor lab that will dub miniDV to VHS. We don't have equipment for Hi-8, Hi-8 Digital, or VHS-C formats. In that case they'd have to bring the camera they used of any of those formats and plug it into our decks in the lab to do a conversion."

EMAIL

Q: How am I affected by the new changes to the Psychology email server?

A: We have begun the migration of users from our old PSY email server to the shiny new one. This transition will be transparent for all faculty and staff computers, as well as to your email recipients. The Tech Staff will make the configuration changes for you, and we will not migrate a user over until we have had a chance to personally explain the changes and what is required to change your home email configuration.

Although the full email address of the new server will be "yourname@MAIL.PSY.UTEXAS.EDU", your current email will be configured such that your official address will continue to appear to recipients as the familiar "yourname@PSY.UTEXAS.EDU"; and this naming convention will become permanent once the old server is officially retired.

The most useful feature of the new server is the ability to check your email with webmail (or in geekspeak - IMAP), and to use the "leave mail on server" option which facilitates checking email from more than one computer (ie., office, and home or laptop). A quick tutorial on webmail is available at http://www.utexas.edu/its/webmail/steps/index.html .

PLEASE NOTE: The only foreseeable situation where this change in address may be problematical is for users who routinely post messages to "listserve" mailing groups. These users may have to re-subscribe to their listserve affiliations using the new "long" version of the address.

Naturally, the Tech Staff (1-2006/HELP@psy.utexas.edu) will be available to assist with instructions on configuring the new email of home computers and laptops.

DOWNLOAD Instructions for changing your home email for the new "mail.psy.utexas.edu" server (this is a PDF file)

EUDORA and MAC OSX

Q: When I click on an email address in my browser window, it opens in Mac Mail. How can I make Eudora my default email application instead?

  • Open Apple's Mail program
  • Go to its Preferences (under the Mail menu, top left corner)
  • In the General section is a setting for " Default Email Reader", currently it points to Apple's Mail.
  • At the bottom of the available options choose"Select..."
  • Navigate your way into the Applications Folder, then the eudora folder, and point it at the Eudora application.

Q: Is there is a mechanism within Eudora for Replying to ALL eddresses mentioned in a message?

A: Hold down the "Option" (aka "alt") button when you hit the Reply button. You can also do it by holding down Option and going to the "Message" menu. When holding Option, the menu item "Reply" turns into "Reply to All".

PRINTERS

Q: I am on a PC and cannot find the printer I want to print to on the list of available departmental printers. How can a add a printer to the list?

A: Attachment of printers on windows computers has to be done by each user. There is a script file that you can run that is available in the "ScriptsandInfo" network share under the "Scripts\Printers" folder named "InstallPCPrintersEN.vbe". Run this script and choose the SEAY building, first (or second, third, fourth, fifth) floor public printers.

As of 31 Aug 2005, if you have a personal psy user account or use a <faculty>Login account, next time you log on to a computer in the psy domain there will be a new mapped drive, or rather a cleaner version of an old one. The new drive is >> Install Printers And Utilities (X:) and contains a shortcut to a script that will install psy printers >> Install PC Printers as well as a folder of utilities that you are welcome to use. The old drive, Scripts and Info (Y:), unfortunately may still be there. If you wish to delete it, right click on it and click on Disconnect. If you already have a drive mapped to X:, Install Printers And Utilities (X:) may not show up, or may show up as Y:. In that case disconnect your current X: drive and re-map it to another drive letter.

Q: I am on Mac OSX and cannot find the printer I want to print to on the list of available departmental printers. How can a add a printer to the list?

A: There is a Printer Utility in the Utilities folder (inside Applications), which can also be accessed via the System Preferences menu.

  • To add a printer from the PRINT UTILITY:
  • Select ADD PRINTER--> AppleTALK/Network--> select a printer by room number and model.
  • Then you must specify a printer description file (ppd) that tells the computer what features are available for this model (ie., number of paper trays, duplexing options, etc).
  • From the list of printer makes select the appropriate printer model (HP, Lexmark, or Xerox), then the model number (e.g., HP--> HP laserjet 4300, Lexmark--> Lex Optra T620, Xerox --> Tek Phaser 8200)
  • For some reason the Xerox 8200 may not appear as a choice, but there is a ppd on PsychTEMP/*_New PrinterFiles/TK8200DX.PPD... drag it to your computer, select the "Other..." option under model type, and locate this file.

CLASSROOMS

Q: The right projector is not showing the computer or the document camera in SEA 2.122. It turns on, but I can't display any of the options, so I have to teach off one screen. What should I do?

A: The projectors in the 418 and 458 labs sometimes require a 2-button approach:

  • (1) the lighted control strip on the desk under the doc cam; AND
  • (2) (on the remote control) the choice of either "computer" for the computer and doc cam, or "video" for the DVD and VHS players only the lighted strip buttons are required to toggle between doc cam and computer

LIBRARY AND CONFERENCE ROOMS

Q: Are there guidelines for guest presenters in the Psychology Library and other Seay conference rooms?

  • Contact the Tech Staff (HELP@psy.utexas.edu/1-2006) to inform us of the date and time of the presentation, so that we can be certain one of us will be available to assist in setting up any audio-visual equipment.
  • Allow for at least 10 minutes prior to the presentation to permit us to test the speaker's laptop, to ensure that it is fully compatible with our existing system AND that the system is properly functioning.
  • Gary, Bruce, and Mike are the most familiar with these projection systems, and equally able to assist with the laptop-projector setup.
  • Remember that ALL Seay conference rooms have telephones installed so that users can call immediately (1-2006) if problems arise.
  • Following these guidelines should help presentations run more smoothly, and will significantly avoid last minute panic situations.

Q: We want to show a videotape (vhs) in one of the conference rooms. How do I set this up?

A: There's a media console in the conference room that has DVD/VHS/document camera capabilities. Instructions are on the conference room table. Login for the touch pad control system is "1988". All of our conference rooms have these systems.

Here are some handy links for classroom and conference room information:

https://www.engr.utexas.edu/classrooms/search_form.cfm

http://classroom.laits.utexas.edu/


SOFTWARE

WINDOWS NT SERVICES

Q: How I can sign up to get Remote Desktop Server for stats?

A. You can sign up for a Windows NT Services account yourself. This service is run by ITS (Information Technology Services)

URL: http://www.utexas.edu/its/wts/

SPSS

Q: Is there a difference in the way the versions of SPSS in the computer labs handle filtered data between the mac and the pc?

A: Yes! On the PC, if you use "data-> select cases" to filter out, say, reaction times over 2 seconds, then any analyses you do from there on out will ignore the filtered cases, as expected. On the Mac, this does not happen. In the 'select cases' dialog box', you have to select 'unselected cases are deleted' (which permanently deletes those data from the file) in order for the filtering to have any effect.

Save a copy of the data file before doing any filtering! ...and thanks to Dr. Cormack for alerting everyone on this issue.

Q: Can I get a copy of SPSS to install on my office computer?

A: We do not have sufficient SPSS licenses to hand out to individuals, and UT is very adamant about keeping software licenses above board. You can buy a license through UT's Software Distribution Services: http://www.utexas.edu/its/sds/products/pricing.html#spss

ENDNOTE

Q: Is there an alternative to using ENDNOTE?

A: There is a very useful citation and document filing tool that works out of the Firefox Browser. It grabs citations off of web pages of almost any sort (not just Scirus or ISI, but stuff like Amazon for instance) and files them. It's free and developed by people at George Mason U. Open source. A great alternative to EndNote. It also has an add-on for MS-Word that seems to work seamlessly.
http://www.zotero.org/

Updated 25 June 2009
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